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HomeWelfare and Institutions CodeDiv. 9Pt. 2Ch. 1§ 10500 Public Assistance Professional Conduct

§ 10500 Public Assistance Professional Conduct

Welfare and Institutions Code·California
AI Summary·Official Text·Key Terms·Related Statutes·References
AI SummaryVerified

§ 10500 Public Assistance Professional Conduct

This law says people who work in public assistance programs must be kind and respectful to those asking for help. They should give the right amount of aid without asking unnecessary questions or making rude comments.

Key Takeaways

  • •Workers must be polite and respectful to people asking for help.
  • •They should give the correct amount of aid without asking for extra or unnecessary information.
  • •They cannot make rude comments about things that don’t affect the aid program.

Example

A family applies for food stamps at a government office.

The worker must treat the family nicely, help them get the correct amount of food stamps, and not ask about things that don’t matter for the program or make mean comments about their situation.

AI-generated — May contain errors. Not legal advice. Always verify source.

Official Source
View on CA.gov

§ 10500 Public Assistance Professional Conduct

Every person administering aid under any public assistance program shall conduct himself with courtesy, consideration, and respect toward applicants for and recipients of aid under that program, and shall endeavor at all times to perform his duties in such manner as to secure for every person the amount of aid to which he is entitled, without attempting to elicit any information not necessary to carry out the provisions of law applicable to the program, and without comment or criticism of any fact concerning applicants or recipients not directly related to the administration of the program. (Amended by Stats. 1971, Ch. 578.)

Last verified: January 11, 2026

Key Terms

courtesy, consideration, and respectpublic assistance programamount of aid to which he is entitled

Related Statutes

  • § 10501 Recipient Aid Spending Freedom
  • § 11000 Public Assistance Program Interpretation
  • § 11001 Public Assistance Non-Pauper Status
  • § 11002 Public Assistance Inalienability
  • § 11010 Public Assistance Grant Exclusions

References

  • Official text at leginfo.legislature.ca.gov
  • California Legislature. Welfare and Institutions Code. Section 10500.
View Official Source