§ 53119 Rural 911 Service Upgrade

• •Phone companies in rural areas must make a plan to improve their 911 service.
• •The plan must show how and when they will add features like automatic number and location identification.
• •The plan must be given to the office in charge.

A small town's phone company doesn't have a good 911 system. When someone calls 911, the operator doesn't know where they are calling from.

The phone company must make a plan to upgrade their 911 system so that when someone calls 911, the operator can see the caller's phone number and location automatically. They need to tell the office when and how they will do this.